Visit

Tickets

Jakob Kudsk Steensen
Berl-Berl
An immersive installation that leads us to Berlin's origins as a swamp formed by a glacial valley over 10,000 years old.
Jul 10, 2021 — Sep 26, 2021
Halle am Berghain

FAQs

Tickets
Where can I buy tickets?

Tickets for the exhibition can be purchased via the LAS website. Tickets will not be available to buy on-site. Please book your tickets and time slots in advance. Tickets are not refundable. If you want to change the date of your visit after purchasing a ticket you have to contact the support team of ticket.io at least 24h in advance of your scheduled visit. Tickets are only valid for the person whose name is on the personalised ticket.

What is the regular ticket price?

A regular ticket costs 10 €.

Who is entitled to a reduced ticket?

Reduced tickets are available for students, retirees, 'berlinpass' holders, people with disabilities, and Berlin based artists upon presentation of relevant identification.

Reduced exhibition tickets: 5 €

Group ticket: 8 € p.P. (min. 5 people)

Pupils / ICOM card and press cardholders: free entry

Students are asked to present a student card. If you are a person with disabilities, please provide your 'Schwerbehindertenausweis' or an international equivalent. Berlin based artists, please provide a KSK-Membership (Kuenstlersozialkasse) document.

Who gets free admission?

Free admission to visitors under 18, ICOM-card and press card holders. Holders of the German 'Schwerbehindertenausweis B' or international equivalents are entitled to request a free ticket for their escort. Including the neighbourhood and local partner institutions is important to us, which is why we send out special invitations and offer a free ticket for direct neighbours. This includes residents of the following streets: Str. der Pariser Kommune (section Lange Str. to Rüdersdorfer Str.), Rüdersdorfer Str. (section Str. der Pariser Kommune to Marchlewskistr.), Am Wriezener Bahnhof, and Wriezener Karree. They receive a free ticket upon presentation of a German ID card (Personalausweis) or registration certificate (Meldebescheinigung).


Do I still have to book a timeslot in advance if I have an invitation or a free ticket?

Due to the current pandemic situation all visitors have to book time slots in advance. The stay is limited to max 60 min for all visitors.

Can I purchase more than one ticket?

Group tickets can be also be purchased(min. 5 people). To complete the booking, the names and email addresses of all group members must be entered. You can also buy single tickets for others as long as you add their name, address, mail address and phone number correctly. This data will only be accessed in the event of a concrete suspicion of infection and will not be passed on to third parties. Your personal data will be deleted by us four weeks after receipt.

How can I cancel or rebook a ticket?

Up to 24h prior to the booked time slot tickets can be exchanged and refunded via the customer service of ticket.io which can be reached under the following number +49 (0)221 300 843 11 or email address [email protected].

It is not possible to enter the exhibition past the booked time slot, tickets cannot be refunded when arriving late to the exhibition.


I can’t find my ticket anymore. What do I do now?

Please contact ticket.io under the following number +49 (0)221 300 843 11 or email address [email protected]

On site
What are the opening hours?

Mo-Th 13:00 - 22:00 h

Fr - Su 11:00 - 23:00 h

Last entry 1 hour before the exhibition closes.

How long can I stay in the exhibition?

The maximum duration of the visit is 60 min due to current Covid regulations.

The narrative of the work loops after approximately 20 minutes. However, the loop is never identical. If you want to know more about this aspect of the work, feel free to ask a member of our visitor service on-site.

Is the exhibition suited for small children?

We welcome children of all ages to visit the exhibition. However, we recommend using noise-cancelling headphones for children as the sound aspect of the installation can be quite loud at times. You can lend noise-cancelling headphones for children at our info desk on site.

Is it permitted to take dogs inside the exhibtition space?

Dogs are not permitted inside the exhibition space.

What languages does the on-site staff speak?

Depending on the day, our LAS guides speak German, English, Turkish, French, Italian, Spanish, Korean, Japanese, Finnish and Georgian.

Are there lockers on-site?

You can place valuables in the lockers on-site. Please refrain from bringing large baggage with you as lockers are made for smaller bags.

How to get there
How can I get to the exhibition space at Halle am Berghain?

Halle am Berghain can be reached via public transportation (S-Bahn Ostbahnhof or S+U Warschauer Straße). From Ostbahnhof or S+U Bahnhof Warschauer Straße it's a 10 min walk to Halle am Berghain.

Please note that Halle am Berghain is not accessible through the gate on Rüdersdorfer Straße. Check the map on your ticket for wayfinding.

Accessibility
Is there on-site assistance available for visitors with impaired mobility?

Our visitor service team is happy to assist. Accompanying persons to 'Schwerbehindertenausweis B' holders receive free admission.

Can I bring my guide dog into the exhibition space?

Visitors who rely on the assistance of guide dogs and emotional support dogs are permitted to take them inside the exhibition. Other dogs are not allowed inside the exhibition space.

Do you offer relaxed exhibition opening times?

The entrance to the Halle am Berghain is accessible for people with limited mobility, wheelchairs and prams. You can also reach the upper exhibition floor via a stairlift. Please contact our visitor service team for assistance with a pram. A barrier-free toilet is located on the upper floor.

Relaxed Exhibition Opening Hours

In addition to our public opening times, LAS will offer relaxed exhibition opening hours for all its exhibitions. These dedicated opening times have been created specifically for visitors with autism, sensory sensitivities, or disability and their families or carers to have a quieter experience with reduced sound or lighting levels. Our staff will be on-site to assist you and answer any questions you may have regarding accessibility.

Implementations will include: lower audio levels, softer lighting conditions and members of staff on hand to support your visit.

Relaxed Exhibition Opening Hours take place on the following dates:

Sunday, 19 September, 12-1pm
Wednesday, 22 September, 1-2pm

Please book your tickets by clicking on the specific date. For further information feel free to contact our team at [email protected].

General
Is a rapid COVID-19 test required to visit the exhibition?

Visitors are not required to present a COVID-19 test to visit the exhibition. However, we ask you to please keep a minimum distance of 1.5 meters to other visitors and wear a FFP2 mask during your entire visit.

Do you store my data and if so, for how long?

To help prevent the spread of COVID-19 and to protect our visitors and employees, we collect personal data in accordance with data protection regulations to track possible chains of infection. Your data will be deleted automatically four weeks after your visit.

Who can I contact when I have questions?

Please contact our team via [email protected] or call +49 (0) 162 9569289.

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